As of November 9, 2005, MicroCare was awarded "ISO 9001:2000 Registered" status by ISOQAR Inc., a certification body accredited by UKAS and ANAB.
Receiving ISO 9001-2000 registration is a significant and positive milestone for MicroCare. The MicroCare ISO 9001-2000 quality system covers all aspects of MicroCare's management and operations, including order entry, manufacturing, shipping/receiving, calibration and purchasing. All of the documentation related to MicroCare production processes, work and safety instructions, and office procedures has been written and documented in the ISO-approved format. We have also trained and certified in-house auditors
who audit every aspect of our quality process. The ISO process also assures that all MicroCare employees receive (and remain current in) the training required to do their job in a professional and safe manner. Most importantly, the ISO 9001-2000 quality system assures MicroCare customers that MicroCare's management is committed to continuous improvement and customer satisfaction.
In bringing our quality system into conformance with ISO 9001-2000 requirements, MicroCare trained a team of in-house auditors from all areas of the company (for a total of six certified in-house auditors) who as a group are responsible for the continuous review of all aspects of the quality system. The ongoing efforts of the MicroCare auditors are then reviewed annually by an external accredited certification body that will confirm MicroCare is continuing to operate within the requirements of ISO 9001.
ISOQAR Inc. issued the ISO registration certificate on November 9, 2005. In all areas reviewed, the ISOQAR auditors found that MicroCare's new Quality Management System was in conformance with the requirements of ISO 9001-2000 with ZERO nonconformance items noted. It was also noted that the system was well-documented and nicely suited to MicroCare's organizational structure.
In addition to the ISO process, the MicroCare quality program conforms to the Chemical Manufacturers Association policies on "Responsible Care" as well as state-of-the-art commercial practices. Our adherence to strict quality control procedures insures our customers will receive quality and consistency in all MicroCare products. Call MicroCare for more information about our quality programs.
Revised 5/14/2007