Our Promise

Our Values

MicroCare makes a promise to every one of our customers, and that promise is this: we will do everything we can to deliver to your hands the very best value in critical cleaning. That means we’re going to work hard to get you the right chemistry, the right process, and the right training so you get the cleaning you need.

A big part of that promise is our commitment to innovation. We’re constantly formulating and reformulating and developing new answers.

Another part of that promise is our people. We’re a real team, a dedicated and determined team, that works together to get you the answers you need at a price you can afford. Nobody knows more about critical cleaning than the team at MicroCare and we’re eager to share that information to help you clean better, faster, more safely and more economically.

What is “Product Stewardship”?

Stewardship is the careful and responsible management of an item that one does not own but which is entrusted into one’s care.

For example, no company owns the atmosphere; nobody owns the rivers or the oceans; no factory owns their workers. In the rush to make a profit, sometimes companies cut corners and stop worrying about the things they don’t own.

Not at MicroCare. Here at MicroCare, we believe we have an obligation that extends beyond merely providing a functional product at a competitive price. We have a duty to help customers improve their quality, lower their costs, improve their processes, protect their workers and avoid damage to the environment. This goes far beyond merely putting a chemical into a pail and shipping it out the door. “Caveat emptor” is not, and never will be, the MicroCare way.

That’s why MicroCare is the world-leader in environmentally-progressive critical cleaning, coating and lubricating. We were the first in the world to introduce PCB cleaners that were completely safe for stratospheric ozone. We also have introduced low GWP cleaners, halogen-free cleaners and VOC-free cleaners. We also were the first to phase-out cleaners containing CFC, HCFC, TCA and methylene chloride, even though (at the time) those products were still legal and profitable.

Implementing Product Stewardship in Your Facility

First and foremost, the MicroCare Stewardship approach focuses on safety, because a safe cleaning environment also is an efficient cleaning environment.

Product Selection and Training

Safety training, product selection, cleaning system design, operating training and on-site inspections are all part of the MicroCare product stewardship philosophy. Depending upon the specific application, MicroCare may insist the customer obtain new cleaning equipment or equipment with specific features. We always will insist on employee training. In extreme situations, MicroCare may refuse to allow a MicroCare cleaner to be used. We will work with your engineers to specify cleaning processes that are well-designed and well-maintained, ensuring proper cleaning, minimizing solvent emissions, saving money and protecting your people and our planet.

Rest Easy About Regulations

Regulatory compliance is another area in which MicroCare assists customers. We take great pains to insure the formulations are in compliance with local regulations, such as the VOC-rules in Southern California and the “F-gas” rules in Europe. MicroCare is totally up-to-date on the new GHS (Globally Harmonized System) for chemical safety standards. Our products, labels and SDS sheets are all REACH- and ROHS-compliant. We also have on-staff regulatory experts who diligently scan emerging regulations to ensure the product labels, product specs and SDS sheets are up-to-date, compliant with local rules and include all the information a company needs to use the product safely and properly.

Critical Cleaning Lab Support

To help companies in selecting a cleaning fluid and process, MicroCare offers a state-of-the-art applications laboratory where customers can have cleaning studies performed. This ensures the optimal combination of cleaning fluid and cleaning process is implemented for each application.

Handling, Storage, Recycling and Disposal Advice

Proper storage and handling procedures also are a focus of our Product Stewardship approach, because those procedures keep workers safe and avoid short-term overexposure. When appropriate, MicroCare even will work with customers to implement a monitoring program to track worker exposure levels.

Annual Audits and On-going Training

To ensure that the original plans and procedures are being followed and have been properly updated as the needs of the business evolved, we strongly recommend an annual audit of your cleaning system(s) and its operations.

MicroCare takes this responsibility for stewardship very seriously. We strongly recommend users satisfy their own curiosity and double-check our facts with thorough research into the products, processes and the competition. Should any person have any concerns about these products, they should contact MicroCare.

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