Lynn Waters - The Self-Propelled Customer Relations Person
Lynn Waters is our Senior Customer Relations Coordinator. She started working for MicroCare, then known as Certol, in 2004. With her decades of product and customer service experience, many of our customers have enjoyed working with her for a long time. They appreciate the consistency and reliability that her longevity brings.
“I’m interested in helping make sure things work smoothly for our customers and my co-workers."
In her role, Lynn’s primary responsibility is customer care and all that it entails. Taking calls, order processing, quoting, managing files and answering technical questions.
A Self-Propelled Work Approach
Lynn describes her work style as ‘self-propelled’. She says, “I’m interested in helping make sure things work smoothly for our customers and my co-workers. We appreciate each other, so I try to be proactive in preventing any issue they might encounter.”
An ACID Magic™ Advocate
Decades ago, Lynn helped get ACID Magic™, one of our flagship products off the ground. She has extensive ACID Magic™ knowledge and is considered to be one of our resident experts on the product.