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From Failure to Function: How Norwood Recovered 400 Server Connections with the Pro360
October 20, 2025
When hundreds of fiber connections failed, Norwood Light & Broadband braced for weeks of re-splicing and costly downtime. Then they discovered the Sticklers™ Pro360°™ Touchless Cleaner — and everything changed.

Using the Pro360°™’s non-contact, atomized cleaning process, Norwood restored 89% of failed fibers without re-splicing or delays.

“We thought we were looking at weeks of downtime,” said Headend Manager Jason Hibbard. “The Pro360°™ turned the whole situation around.”

The Results:
  • 89% of failed fibers recovered — no re-splicing
  • Reduced labor, material waste, and downtime
  • Cleaner, more reliable connections across the network

Pro360°™ Benefits:
  • Cleaner Connections – Full 360° end-face cleaning
  • Less Downtime – Faster, residue-free cleaning
  • More Efficiency – Touchless design, no rework
Learn More: Read the Norwood Case Study 

Upcoming Webinar:
Want to see how this technology scales in data centers and headends?
Join our CIM Webinar on Nov 12, 2025 for expert insights on large-scale fiber cleaning, contamination prevention, and maintaining high-speed optical performance.

To sign up for the webinar, click here.